Terms of Service

1. Acceptance of Terms

Welcome to Edge Suite. By accessing or using our website, game servers, and related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and Edge Suite. By creating an account or using our Services, you represent that you are at least 13 years of age (or the minimum age required in your jurisdiction) and have the legal capacity to enter into this agreement.

2. Description of Services

Edge Suite provides online gaming services, including but not limited to:

• Access to game servers and gaming communities
• Digital store for in-game items, perks, and services
• Community forums and social features
• User profiles and statistics tracking
• Communication tools and features

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.

3. User Registration

3.1 Steam Authentication

To access certain features of our Services, you must authenticate through Steam. By doing so, you authorize us to access certain information from your Steam account, including your Steam ID, profile name, and avatar.

3.2 Account Responsibilities

You are responsible for:

• Maintaining the security of your account
• All activities that occur under your account
• Ensuring your account information is accurate and up-to-date
• Notifying us immediately of any unauthorized use of your account

3.3 Account Sharing

You may not share your account with others. Each account is personal and non-transferable.

4. User Conduct

When using our Services, you agree to:

4.1 Prohibited Activities

You will NOT:

• Violate any applicable laws or regulations
• Harass, abuse, threaten, or intimidate other users
• Use cheats, hacks, exploits, or unauthorized third-party software
• Engage in any form of hate speech, discrimination, or bigotry
• Impersonate staff members or other users
• Spam, advertise, or solicit users without permission
• Share personal information of other users without consent
• Attempt to gain unauthorized access to our systems or other users' accounts
• Distribute malware, viruses, or other harmful code
• Engage in any activity that disrupts or interferes with the Services

4.2 Content Standards

All user-generated content (posts, comments, images, etc.) must:

• Comply with applicable laws and these Terms
• Not contain illegal, offensive, or inappropriate material
• Not infringe on intellectual property rights of others
• Not contain false or misleading information

4.3 Enforcement

We reserve the right to remove any content or ban any user who violates these Terms. Bans may be temporary or permanent depending on the severity of the violation.

5. Purchases and Refunds

5.1 Digital Goods

Our Services may offer digital items, perks, and services for purchase. All prices are listed in the currency displayed at checkout and include applicable taxes where required.

5.2 Payment Methods

We accept payments through authorized payment processors including PayPal and Stripe. By making a purchase, you agree to the terms of service of the respective payment processor.

5.3 Refund Policy (EU Consumer Rights)

5.4 Refund Requests

To request a refund:

• Contact us at refunds@yourdomain.com within the applicable refund period
• Provide your transaction ID and reason for the refund request
• We will process eligible refunds within 14 days of approval

5.5 Non-Refundable Items

The following are generally non-refundable except where required by law:

• Items that have been used or consumed
• Services that have been fully delivered
• Purchases made more than 14 days ago (for EU customers) or 7 days ago (for non-EU customers)
• Items purchased during special promotions (unless stated otherwise)

5.6 Chargebacks

Initiating a chargeback without first attempting to resolve the issue with us may result in immediate account termination. We reserve the right to pursue legal action for fraudulent chargebacks.

6. Intellectual Property

6.1 Our Rights

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, audio, video, and software, are the exclusive property of Edge Suite or its licensors and are protected by international copyright, trademark, and other intellectual property laws.

6.2 User Content License

By submitting content to our Services, you grant Edge Suite a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform that content in connection with the Services.

6.3 Third-Party Content

Our Services may contain content from third parties. We do not claim ownership of such content and make no representations regarding its accuracy or legality.

7. Termination

7.1 Termination by You

You may terminate your account at any time by contacting us at contact@yourdomain.com. Termination does not entitle you to refunds for unused services or digital goods.

7.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent or illegal activity
• Behavior that harms other users or the community
• Extended periods of inactivity

7.3 Effect of Termination

Upon termination:

• Your right to access and use the Services will cease immediately
• We may delete your account and all associated data
• You will lose access to any purchased digital goods or services
• Sections of these Terms that should survive termination will remain in effect

8. Limitation of Liability

8.1 Service Availability

The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or secure.

8.2 Limitation of Damages

To the maximum extent permitted by law, Edge Suite, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

8.3 Maximum Liability

Our total liability to you for all claims arising from or related to the Services shall not exceed the amount you paid to us in the 12 months preceding the claim, or €100 (whichever is greater).

8.4 Consumer Rights

Nothing in these Terms limits your statutory rights as a consumer under applicable law. If you are a consumer in the European Union, you retain all mandatory consumer protection rights granted under EU law.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

9.2 EU Consumer Rights

If you are a consumer residing in the European Union, you benefit from mandatory provisions of consumer protection law in your country of residence.

9.3 Dispute Resolution

Before initiating any legal proceedings, you agree to first contact us at legal@yourdomain.com to attempt to resolve the dispute informally.

9.4 Jurisdiction

For users in the European Union, any disputes shall be subject to the exclusive jurisdiction of the courts in your country of residence. For all other users, disputes shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by:

• Posting a notice on our website
• Sending an email to registered users (where applicable)
• Displaying a notification upon your next login

Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Services.

11. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact us at:

• Email: legal@yourdomain.com
• Website: Edge Suite